Terms & Conditions
By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchase or providing any personal information.
Data Controller
Veuxo International Ltd (India) is the data controller responsible for your personal data.
Data Collection & Usage
Data We Collect
When you use our website and make purchases, we collect the following information:
- Personal Information: Name, email address, phone number, and shipping/billing address
- Order Information: Products purchased, order history, and transaction details
- Communication Data: Any messages or inquiries you send to our customer service team
How Your Data is Used
We use the collected data for the following purposes:
- Order Processing: To process, fulfill, and deliver your orders
- Customer Service: To respond to your inquiries and provide support
- Communication: To send order confirmations, shipping updates, and important service notifications
- Website Improvement: To analyze usage patterns and improve our website and services
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill your orders and provide our services
- Legal Obligation: Processing required for tax, accounting, and regulatory compliance
- Consent: Marketing communications are sent only with your consent, which you can withdraw at any time
- Legitimate Interests: Website analytics to improve user experience and fraud prevention
Payment & Marketing
Payment Processing
We use Stripe as our payment processor. When you make a payment:
- Your payment card details are collected and processed directly by Stripe
- Veuxo Store does not store your full card number, CVV, or other sensitive payment credentials
- Stripe may store payment information in accordance with their own privacy policy and PCI-DSS compliance standards
- Transaction records (amount, date, payment status) are retained for order fulfillment and accounting purposes
For more information, please review Stripe's Privacy Policy
Marketing Communications
Your data may be used for marketing purposes:
- We may send you promotional emails about new products, special offers, and sales
- You can withdraw your consent and opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by visiting our Opt Out page
- Your contact information may be used to show targeted advertisements on social media platforms
International Data Transfers
Some of our service providers may process data outside your country:
- Payment processing (Stripe) and analytics (Google) may involve data transfers outside the EEA
- Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses
- We only work with providers who comply with applicable data protection laws
Your Rights & Data Security
Data Security & Retention
- We implement appropriate security measures to protect your personal data
- Your data is retained for as long as necessary to fulfill the purposes outlined in these terms
- Order records are kept for accounting and legal compliance purposes
- You may request deletion of your personal data by contacting our customer service team
Your Rights
You have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Request transfer of your data in a machine-readable format (data portability)
- Withdraw consent for marketing at any time
- Object to processing based on legitimate interests
- Lodge a complaint with a supervisory authority
Additional Information
Children's Data
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children as we do not request age or date-of-birth information. If a parent or guardian believes that a child has provided us with personal data, they should contact us and we will take steps to delete such information.
Automated Decision-Making: We do not use automated decision-making or profiling that produces legal effects or significantly affects you.
Privacy Contact
If you have any questions about these Terms & Conditions or how we handle your personal data, please contact us at [email protected].
Changes to This Policy
We may update these Terms & Conditions from time to time. Any material changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised terms.
Data We Collect
When you use our website and make purchases, we collect the following information:
- Personal Information: Name, email address, phone number, and shipping/billing address
- Order Information: Products purchased, order history, and transaction details
- Communication Data: Any messages or inquiries you send to our customer service team
How Your Data is Used
We use the collected data for the following purposes:
- Order Processing: To process, fulfill, and deliver your orders
- Customer Service: To respond to your inquiries and provide support
- Communication: To send order confirmations, shipping updates, and important service notifications
- Website Improvement: To analyze usage patterns and improve our website and services
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill your orders and provide our services
- Legal Obligation: Processing required for tax, accounting, and regulatory compliance
- Consent: Marketing communications are sent only with your consent, which you can withdraw at any time
- Legitimate Interests: Website analytics to improve user experience and fraud prevention
Payment Processing
We use Stripe as our payment processor. When you make a payment:
- Your payment card details are collected and processed directly by Stripe
- Veuxo Store does not store your full card number, CVV, or other sensitive payment credentials
- Stripe may store payment information in accordance with their own privacy policy and PCI-DSS compliance standards
- Transaction records (amount, date, payment status) are retained for order fulfillment and accounting purposes
For more information, please review Stripe's Privacy Policy
Marketing Communications
Your data may be used for marketing purposes:
- We may send you promotional emails about new products, special offers, and sales
- You can withdraw your consent and opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by visiting our Opt Out page
- Your contact information may be used to show targeted advertisements on social media platforms
International Data Transfers
Some of our service providers may process data outside your country:
- Payment processing (Stripe) and analytics (Google) may involve data transfers outside the EEA
- Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses
- We only work with providers who comply with applicable data protection laws
Your Rights & Data Security
Data Security & Retention
- We implement appropriate security measures to protect your personal data
- Your data is retained for as long as necessary to fulfill the purposes outlined in these terms
- Order records are kept for accounting and legal compliance purposes
- You may request deletion of your personal data by contacting our customer service team
Your Rights
You have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Request transfer of your data in a machine-readable format (data portability)
- Withdraw consent for marketing at any time
- Object to processing based on legitimate interests
- Lodge a complaint with a supervisory authority
Additional Information
Children's Data
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children as we do not request age or date-of-birth information. If a parent or guardian believes that a child has provided us with personal data, they should contact us and we will take steps to delete such information.
Automated Decision-Making: We do not use automated decision-making or profiling that produces legal effects or significantly affects you.
Privacy Contact
If you have any questions about these Terms & Conditions or how we handle your personal data, please contact us at [email protected].
Changes to This Policy
We may update these Terms & Conditions from time to time. Any material changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised terms.
Data Security & Retention
- We implement appropriate security measures to protect your personal data
- Your data is retained for as long as necessary to fulfill the purposes outlined in these terms
- Order records are kept for accounting and legal compliance purposes
- You may request deletion of your personal data by contacting our customer service team
Your Rights
You have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Request transfer of your data in a machine-readable format (data portability)
- Withdraw consent for marketing at any time
- Object to processing based on legitimate interests
- Lodge a complaint with a supervisory authority
Children's Data
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children as we do not request age or date-of-birth information. If a parent or guardian believes that a child has provided us with personal data, they should contact us and we will take steps to delete such information.
Automated Decision-Making: We do not use automated decision-making or profiling that produces legal effects or significantly affects you.
Privacy Contact
If you have any questions about these Terms & Conditions or how we handle your personal data, please contact us at [email protected].
Changes to This Policy
We may update these Terms & Conditions from time to time. Any material changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised terms.
Last updated: January 2026.