Return Policy

Our Return Policy

At Veuxo, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your items within 7 days of delivery for a full refund or exchange.

Eligibility for Returns

• Items must be unused, unworn, and in their original condition with all tags attached
• Items must be in their original packaging or packed appropriately for return
• Proof of purchase is required
• An unpacking video is required for return approval

Shipping for Returns

• Size Exchange: Return shipping to us is paid by the customer
• Damaged Items: The shipping fee paid by the customer will be compensated by us

How to Return

1. Initiate your return through our website and await for approval before shipping your return. Click here to start your return
2. Pack your items securely in the original packaging or a suitable return packaging
3. Please include a printed receipt or clearly handwritten note inside your return package with your Order ID and Email Address. If handwriting, ensure the information is legible—illegible or missing details may delay the processing of your return
4. Ship the package to our return address

Refund Process

Once we receive your return, we will inspect the items and process your refund within 5-7 business days. The refund will be issued to your original payment method.

Contact Us

If you have any questions about our return policy, please contact our customer service team.